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SOGAER’s Lost Property Office can be contacted by phone from Monday to Friday from 10.00AM to noon and from 3.30PM to 4.30PM at +39 070 211 21 523. Alternatively, it is also possible to complete the online form in this section of our website or sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. .


If you believe you lost your personal belongings on board the aircraft or on the apron bus, please report to the Lost Baggage Office in the baggage reclaim area.


Please note that we will reply only to information requests bearing sender's address and/or phone number.